Order to Cash Process flow in Oracle Apps:

The Customer Order is received to the time the product or services

is paid for:

Customer:
As a party to a contract, the customer is responsible for oversight

of the contract, payments and any agreed-to obligations with the

contractor. The organization which is in the process of placing an

order with the company.

Creating Order:
The following information is to be provided while entering an order:
- Order details
- Customer information
- Item information at line level.

Booking an Order:
In Order Management, booking is workflow enabled. The application

comes seeded with two types of Booking processes:
- Manual Booking Process
- Deferred Booking Process.

Pick Release:

An order cycle action to notify warehouse personnel that orders are

ready for picking.

Pick Confirm:
Executes the sub-inventory transfer that moves the material from its

source location in the warehouse to the staging location.

Ship Confirm:To enter shipped quantity and inventory controls for specific

shippable lines. You can ship confirm the same delivery/departure

repeatedly until you close the delivery/departure. Once it is closed,

no more changes can be made into a delivery/departure.

Interface Trip Stop:
Updates the quantity in inventory.It runs two interface programs

- Inventory interface

- Order management interface program.

Auto Invoicing :
=============

The Invoicing workflow activity transfers shipped item information

including quantities, selling prices, payment terms, and transaction

dates to Oracle Receivables, which processes invoices and accounts

for revenue.

Submit the Autoinvoice Master or Import program to transfer

transactions from the interface tables to Oracle Receivables.

- Autoinvoice Master Program
Autoinvoice Master Program selects and marks records in the

interface tables, for processing based on the parameters entered.

Once the records are selected, the Autoinvoice Import Program is

spawned. Autoinvoice Master Program does not provide any report

or output. The Master program allows running of several instances

of Autoinvoice to improve system performance and to facilitate

importing of transactions quickly.

- Autoinvoice Import Program

Autoinvoice Import Program validates the selected records and

creates transactions. Any record that fails validation is left in the

interface table with an error code. Depending on the overall setup,

related records may be rejected as well. An output file called

Autoinvoice Execution Report and Validation Report, can be viewed

by clicking the View Report button in the Requests Window.

Order Management Interfaces:

- Order Import.

- eComerce Gateway.

- Purchase Release.

- Invoice Interface.

- Inventory Interface.

- Shipping Interface.

Order Management Key API's

- Shipping Execution (SE)

- Configurator (CZ)

- Customer Relationship Management (CRM)

- Pricing (QP)

- Release Management (RLM)

- Configure to Order (CTO, formely ATO)

- eCommerce Gatway

- Process Order.

Other API's Interface:

1. Purchasing (PO)

2. Advanced Planning and Scheduling (APS)

3. Accounts Receivables (AR)

4. Inventory Managment (IM)

5. Shipping Execution (SE)

6. Configurator (CZ)
7. Customer Relationship Management (CRM)
8. Pricing (QP)
9. Release Management (RLM)
10 Configure to Order (CTO)

Back Ordered:

If the items are coming back from the staging area to the

source sub-inventory.

RMA:

If the material is coming back from customers after reaching

them. Then we do RMA to accept that back.

Drop Ship:

Supplying material to your customer by getting it from a

external source(supplier).

Internal Sales Order:

Getting material from any of the other organization by means

of a internal requistion.

Basic Order Process Flow:

Line Status Flow:

================

A Standard flow Status are:

Entered (OM): Order is saved but not booked.Booked (OM): Order is booked.Scheduled (OM): A user can customize the Workflow to show

the Scheduled status which indicates that the order line has been 

successfully scheduled. When the ship line logic starts, the order line 

status changes to Awaiting Shipping.

Awaiting Shipping (OM): Order is booked but lines are not yet

picked.

Open (OM): This status of a delivery on the Additional Line

Information form indicates that none of the delivery lines associated

with that delivery have been ship confirmed.

Shipping Execution - the delivery line status flow:

Ready to Release (SE): Order line is booked and passed to

Shipping Execution. It is now a delivery line that is eligible for Pick

Release.

Released to Warehouse (SE): Pick Release has started but not

completed. Either no allocations were created or allocations have

not been Pick Confirmed.
Not Ready to Release (SE): A delivery line may be in this status

when it is interfaced manually into Shipping, is not scheduled and has

no reservations. When lines are imported automatically from Order

Management this status is not used.

Backordered (SE): The delivery line is pick released but no

allocations were created or partial allocations occurred.

As an example, if a delivery line has a quantity of 100, and at pick

release only 25 are available for allocation, the original delivery line

splits to create a new line (quantity of 75) for the unallocated portion

with a status of Backordered. The quantity on the original delivery

line changes to 25 to reflect the allocated portion with a status of

Staged/Pick Confirmed.

Staged/Pick Confirmed (SE): The delivery line is successfully

pick released. It occurs after pick confirm to indicate subinventory

transfer from source location to staging location is complete. Lines

staged until they are ship confirmed. Both Backordered and

Staged/Pick Confirmed status provide the ability to perform

opportunistic cross-docking for warehouse organizations with Oracle

Warehouse Management System (WMS) installed.

Shipped (SE): This line status indicates that the delivery

associated with the delivery line(s) is ship confirmed.

In Transit (SE): This delivery status indicates that the delivery

associated with the line is ship confirmed and the pick up stop is

closed.Confirmed (SE): This delivery status indicates that the delivery

line is either shipped or backordered and the trip stops are open.

Picked (OM): Pick release has completed normally (both allocation

and pick confirm). The delivery associated with the delivery line(s)

may have also been Ship Confirmed but the Delivery may not be set

in transit and the Trip may not be closed.

Picked Partial (OM): This status occurs when a delivery line is

not allocated the full quantity during Pick Release and Ship Confirm

has not occurred.
Shipping Execution pushes status information to Order Management

once Ship Confirm is completed:

Shipped (OM): The delivery associated with the line is Ship

Confirmed. The Delivery status is set to in transit. This status

appears in the Additional Line Information at the Pick Status field.

Interfaced (SE): If delivery was sourced from Oracle OM: The 

delivery line is shipped and the OM Interface and Inventory Interface

concurrent processes have completed.

Interfaced to Receivables (OM): Invoice Interface has been

launched. Order Management writes information to Receivables

tables.

Partially Interfaced to Receivables (OM): This status is used

in a PTO flow and indicates that the particular PTO item is required

for revenue.

Closed (OM): Closed indicates that the line is closed. It does not

necessarily indicate that the line is interfaced to Accounts Receivable

(AR) since you must “close line” activity in a no-bill flow.

Canceled (OM): Indicates that the line has been completely

canceled. No further processing will occur for this line.

OM to AR:

==========

1. Create Item.

2. Create Price List.

3. Inventory increased/Increase on-hand Qty.

4. Create Sales Order.

5. Release Sales Order.

6. Pick Release.

7. Inventory Reduced.

8. Ship Confirm/Shipping notice Generated (ASN).

9. Run Auto Invoice/Invoice Generated.

10. Review Invoice.

11. Invoice sent to customer.

12. Payment Received from Customer.

13. Create Receipts

14. Apply Receipts.

15. Run reports and Reconcile accounts.

Inventory in Stock - Ship from Stock

Inventory Provided by Outside Suppliers:

- Ship to customer directly from the supplier - Drop ship.

Inventory Provided by Outside Supplier:

- Supplier ships the product which is received in inventory,

the shipment is done to Customer - Back to Back.

Internally:

IRISO - Internal Requistion Internal Sales Order

CRM- OM:

========
OM Process Orders entered through the CRM Suite:

- Oracle Marketing

- Mobile Field Sales

- iStores

- Telesales

- Mobile Field Services

- Oracle Services.

Oracle Apllications provides the capability to intergrateback office

modules (ERP) with front office modules (CRM).

OrderManagement is specifically tied to Quote Management, Service

Orders, and Mobile Service charges via Order Capture.

Information from sales order Sales credit are integrated to Sales and

Marketing modules.

Information from sales orders also integrate to the Service product

suite for instillation details and service program information into the

Service InstallBase.